Pennington County 9-1-1

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National Emergency Number Association (NENA)
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Leann Hollinshead
Director
Pennington County Emergency Services Communication Center
300 Kansas City Street, Suite 201
Rapid City, SD 57701
(605) 718-2911
E-Mail 9-1-1

Mission Statement

The mission of the Pennington County 9-1-1 Center is to serve as the first point of contact for all emergency and non-emergency incidents.

In accordance with our mission, we commit to:

Employ qualified, professionally trained personnel.
Effectively answer calls for service in a proficient, courteous and empathetic manner.
Process all requests for service expediently and competently.

As a result, we will provide responsive, quality service to our citizens, visitors and user agencies.

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Pennington County 9-1-1